Infosoft Solutions - India

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Infosoft Solutions

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Infosoft Solutions
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Name:

Mr. Selvapillai [Director/CEO/General Manager]

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Address:

25, 3rd West Cross Street, Gandhinagar,
Vellore 632006, tamilnadu
India

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Registration Date:

May. 24, 2023

Last Updated:

Mar. 6, 2008

Business Nature:

Service of Business Services category

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Company Brief

Infosoft provides the best Virtual Assistance and Offshore Outsourcing Services available anywhere in the world. Our team consists of some of the very best professionals and they have proved their skills on Elance. We are an already established company in this business since the turn of this century with a team of 75+ people. We assure you of our continuous support for months to come.

We Offer our services in:

Administrative Support
Virtual Assistant
Research
Mailing List Development
Customer Response
Word Processing
Fact Checking
Bulk Mailing
Transcription
Office Management
Event Planning
Outsourcing Consulting

Infosoft Solutions ( Infosoft) manages and administers your non-core yet vital business processes according to defined metrics, continuously improving the processes and creating value at each stage. " We help you better utilize... " your time, money and resources, and boost your bottom-line.

Infosoft provides integrated business process outsourcing solutions, encompassing back office processes, and customer support, to global corporations from its operations centers in India.

All of our team members are experienced, proficient in English, with very good WPM output and accuracy level. We recruit our staff after a special 3-stage examination process and hence they are the best. We have Experienced Team Leaders to monitor and manage each project we undertake.

YOU CAN RELY ON US

1. To Offload complicated, repetitive and labor oriented components of your business processes.
2. To Get the most competitive quote as compared to other Bidders / Service Providers.
3. To Ensure On Time Project / Work Completion with the desired QUALITY.

ADVANTAGE Infosoft

1. Executed challenging client projects related to Web Extraction, Data Processing, Portal management and Customer Response ( via Email and Chat) .
2. 75+ strong workforce trained to undertake multifaceted work.
3. Low cost Quality Manpower allows us to quote at competitive rates.
4. We work 24x7 to ensure timely delivery.
5. FREE SAMPLE with NO OBLIGATIONS et al.

Internet Connectivity

We have 2 MBPS High speed Dedicated Internet connection and 512 kbps Broadband connection as backup.

Communications

We are always reachable by phone, fax ( US Local) as well as all kind of instant messengers.

Payment Terms

For Small Projects: 100% after successful completion of the work.

For Large & High volume Projects: 20% along with the awarding of project and balance 80% on completion of the Project.

For Ongoing Projects: Negotiable.

Turnaround Time:

Fastest turnaround possible or as demanded by the client.

Other Business Terms:

1. Postage, Courier and Shipping charges to be borne by the client wherever applicable.
2. We are open to sign a Non Disclosure Agreements, if required.
3. Confidentiality of information will be maintained strictly at our end and we cannot be held liable for any leakage of the same during transit or otherwise.

Payments accepted by Elance, PayPal or direct bank wire-transfers only.

Detailed Service Description

Our skills include but not limited to:

Data Entry

- Keyboarding ( only English)
- Proof reading
- Mailing List Development
- Warranty/ Registration cards
- Accounting system data entry
- Form processing
- Application processing
- Online/ Offline data entry

Data Conversion

- High volume any format data to PDF/ MS Word/ CSV for easy import and portability
- Any format to Image
- Scanning & OCR
- Conversion of client or mailing lists
- Key crucial inventory data into new systems
- Digitize office procedures, manuals, manuscripts
- Process Bulk Survey/ Registrations

Data Encoding

- Extract Information from complicated forms/ data presentation
- PDF Processing - Bookmark Creation, Cover Insertion, Image Insertion
- Archiving of legal documents

Web Data Harvesting

- URL Verification
- Contacts Information Gathering
- Pulling Data from Websites/ Portals
- Conversion to Database or other formats
- HTML/ PDF Data Extraction
- Real-time monitoring of websites/ automated extraction Information retrieval

Research

- Web research
- Marketing research

Web Content Data Entry and Editing

Web link and Directory Submission

Monitoring Communities and Blog Posting and Submissions

Providing Virtual Assistance:

By outsourcing your day to day NON core business activities to us, you can concentrate on your core jobs and save around 60% of your administrative costs to increase your profitability. Furthermore, you can have a full fledged, state of the art, back office without investing a single penny on system upgrades, data security, Human Resource etc.

From its strategic location in Indian sub-continent, Infosoft offers you cost-effective solution for Virtual Assistance for all your administrative work that you think can be done remotely. Furthermore, you can also save yourself from additional burden of managing human resource, upgrading infrastructure and other administrative hassles.

Customer Support:

1. Offshore 24/ 7 Live Chat Support

Understanding customers' mindset over remote chat is perfectionist' s job. At Infosoft, our professionals are well versed in visualizing what the customer actually wants to say...

24/ 7 Live Chat Support has the inherent benefit of two-way communication. By providing Live Chat Support to customers, you can understand their concerns precisely, offer them right solutions and hence, provide them maximum in terms of Customer Satisfaction.

2. Offshore Technical Support

Technical issues are often critical and need guidance of technical experts to resolve them diligently. Our professionals are not only technically proficient but also possess soft skills to guide customers on these issues effectively...

Offshore Technical Support comes with a pack of inherited benefits. By outsourcing your live technical support to experts, you can gain immense benefits in terms of quality support and low operating cost.

3. Offshore Customer Support

Right kind of Customer Support can enhance company' s reputation tremendously. At Infosoft, we always keep this point at the back of our head and treat your customers, just the way we want to be treatedâ € ¦

In todayâ € ™ s complex scenario, Offshore Customer Support is the most viable and practical option. Offshore Customer Support not only addresses customer queries quickly but is also cost effective in terms of initial investment and operating expenses. Furthermore, you can also save yourself from additional burden of managing human resource, upgrading infrastructure and other administrative hassles.

4. Offshore E-mail Support

Best Email Support needs excellent communication skills, strong knowledge base, minimum response time and financial viability. At Infosoft, we have the experience as well as the expertise to match the above criteria and to provide your customers' with high level of satisfaction...

E-Mail & IM: info.infosoft@ gmail.com, info.infosoft@ yahoo.com,

Infosoft Solutions,
25, 3rd West Cross Street,
Gandhinagar West,
Vellore â € “ 632 006,
Tamilnadu, India.

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