Automated Attendant w/ Voice Mail System

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Automated Attendant

• Automated routing of incoming calls to the designated person, department or mailbox by entering extension numbers or a one-digit department code

• Supervised/blind call transfer
• Preprogrammed day/lunch/night greetings
• Preprogrammed holiday/ special greetings
• Day & night assistant operators supported
• Option to leave message, or dial another extension when line busy or no-answer

• Further option to call other extensions after leaving message

Systems

• Stand-alone - No PC required
• Advanced DSP Technology to reduce space and power consumption, and yield greater voice message storage capacity

• Versatile VoiceBasic high-level script language to deliver port-independent flow control
• Port capacity from 2 to 8 ports per system
• Voice storage capacity from 2 to 20 hours with flash disk and up to 550 hours with optional hard disk

• Touch-tone telephone programming on-site or off-site with voice response guidance

• Window programming utility support
• Full integration with all major brand PBXs, both in-band and out-band signaling supported

• Multilingual system prompts support
• No rolling parts to enhance system reliability and usage life

• Name directory to assist callers to search for extensions by entering the person's first/last name

• Holiday calendar to mark annual holidays and announces the pre-set holiday greetings

• LED status indicators to display current mode (e.g. day/lunch/night modes), line occupancy and security status

• Security button protects the system and prevents tampering of programmed data

• Configurable message notifications parameters to set notification method, period, number of attempts, and interval between attempts

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