ThinConnect is an interaction management application for the Avaya platform. It provides a pure thin client agent layer that can be embedded within any web based CRM application to provide a unified....
Founded in 2002, InteractCRM specializes in solutions for CTI Screen pop, Intelligent Contact Routing, Self Service Automation, Speech, Outbound Dialing, Campaign Management, Unified Agent desktop, ....
SMSConnect is a generic solution that provides SMS based self service and intelligent communication between customers and organizations. It links up the customersâ € ™ mobile phone with the....
A complete Preview Dialing solution with embedded CRM for AES platform, this automates list distribution and calling, in auto preview mode, allowing agents to capture information, execute processes....
AlarmAnywhere is a Multi channel alarm delivery solution. It facilitates instant delivery of application alarms over Email, SMS and Web channels to interested parties. Avaya applications like IC....
ActivityMonitor is an Audit and Reporting software for IC Manager and is provided to customers as an Add on product to Avaya Interaction Center. This software works closely with IC Manager and....
Long wait in a queue frustrates callers and leads to high abandon rate. This situation can be prevented with the CallBackConnect Solution. It allows organizations to identify callers that will have....
AppConnect is a CRM application platform that is designed to make a customerâ € ™ s CRM initiatives completely future proof. It provides multiple closely knit CRM applications like Sales Force....
SMSD product is totally new concept. User can send their important document, Quotation etc which are previously uploaded in the briefcase. For this user has to send one SMS and its done. Application....